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About Emirates:
In 1985, with just 2 aircraft, Emirates flew its first route out of Dubai and have since grown in leaps and bounds to become one of the world’s leading airlines today. Known for their commitment to the highest standards of quality in every aspect of their business, Emirates has evolved to become a globally influential travel and tourism conglomerate. Voted as having the best in-flight entertainment by the prestigious Skytrax industry audit in 2012, among other numerous awards, Emirates has won the confidence of the travelling public and is an experience not to be missed.
Flying High with Emirates
Priding itself on providing customer service excellence, the homepage has five easy-to-use main menus where customers can find all they need with regards to flights, destinations and journey planning and these are:
- Flying with Emirates
- Destinations
- Special Offers
- Plan & Book
- Skywards & Rewards
Booking a flight is simple and easy with the ‘Search and Book Flights’ tab on the homepage where customers simply need to insert their travel information such as destination, travel dates and number of passengers and the results of the search will be immediately displayed, giving customer a variety of flights from which to choose.
Customers can search a wide variety of hotels and organise car hire in the ‘Find Hotels & Cars’ tab, as well as check-in online, check the status of their flight or manage their booking, which includes adding extra baggage, choosing specific meals or finding information on the airport to which they are travelling.
Emirates also offers frequent flyers rewards for their loyalty and continuing to fly with Emirates in the form of a ‘Skywards Rewards’ programme, whereby customers can join to become members and receive points which eventually correlate into rewards for every time they fly with the airline.
Ticket Delivery
Once bookings have been paid for and confirmed, an e-ticket is instantly emailed to the recipient. Customers can also book tickets and plan their journey by calling any of the Emirates offices worldwide or at any Emirates desk at the airport, where tickets are issued immediately.
Sky-High Savings with Emirates Coupons
Simply find the coupon code that is valid for your flights or hotels, as certain codes can only be used with certain products, copy the code and return to the checkout page on the emirates.com website, where an input field for the code will be displayed. Continue with the checkout process and paste the copied coupons into the available box. Thereafter, your discount will be reflected.

Cancellations and Refunds
Customers can cancel or change any bookings made on the website by logging into their account and making any necessary changes or calling the customer service helpline. Cancellations of flights are dependent on the type of booking and cannot be done within three hours of the flight.
Written by Parvati Singh
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