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Sonia Mehta is the Chief Customer Experience Officer at Yatra and ensures that all the customers who visit this online store benefit from the great customer service levels and special holiday deals that are on offer. They also offer substantial discounts on many of their excellent holiday packages. Dhruv Shringi is the Co-Founder and CEO of Yatra and leads each of the business initiatives across all the continents.
Online Makes Travelling Fine
The Yatra online store is divided up into many user-friendly menus, which are found detailed below.
- Flight & hotel
The ‘home’ menu offers the consumer the opportunity to book highly affordable holidays with a full variety of destination and departure options, many of which benefit from the discounts offered. The ‘flights’ menu hosts a full spectrum of domestic and international flights at highly competitive prices and these flight options realise many of the discounts offered.
The ‘flight & hotel’ menu hosts an unbelievable range of flight and hotel options for the discerning consumer .
The ‘holiday’ menu hosts international holidays, weekend getaways and rail tour packages. Many of these holiday options are entitled to the discounts, which can be redeemed during the purchase process. The ‘deals’ menu offers great discounted deals to luxury destinations.
Perfect Holiday and Accommodation Deals
A wide selection of corporate deals can be booked through the Yatra website. They offer railway bookings, bus trip options, car rental options and a host of travel services designed to give the customer the holiday of a lifetime.To top off all these great features they allow the consumer to benefit from great discount opportunities. Yatra offers mobile phone booking options, discounts on domestic flights and holiday packages to suit all tastes.
Real Redeemable Holiday Discounts
Upon reaching the checkout stage of the online purchase, redeem the coupons in the field marked ‘promotion code’ and the full value attached to the discount will immediately be deducted from the purchase total. Complete the easy online transaction and go and enjoy the holiday of a lifetime.
Yatra Refunds and Returns
Regarding international bookings, the consumer needs to view the policies of the particular airline they are booked with and adhere to those cancellation rules. All domestic flights booked through the Yatra website can be cancelled online and tickets will be refunded within 30 days of receipt of the cancelled ticket.
Written by Parvati Singh
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