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About Crossword:
Crossword has been operating very successfully for years and has built up an extensive repeat business customer base through their excellent customer service, quality books and the real discounts. Throw into this mix the Crossword Loyalty Programme (explained in more detail later in the article) and this bookstore is an open chest of literary treasures.
Online is Crossword Time
This online store is divided up into many categories to suit all reader’s tastes. These menus are;
- General categories
- New Releases
- Bestsellers
The ‘general categories’ menu has a wide variety of books on the arts, health and fitness, mind, body and soul, business and economics, family and relationships, kids’ fiction, reference books, religious titles, self-help books, social sciences and travel. Crossword also offers a great selection of movies, DVDs, music and toys through their online store.
The ‘new releases’ menu hosts all the latest books to hit the Crossword shelves which include many fiction and non-fiction titles. The ‘bestsellers’ menu showcases Fifty Shades of Grey, Eat.Delete, The Magic, Breakout Nations, The Emperor of all Maladies, Boomerang, Revolution 2020 Love, the Harry Potter collection and Money Mantras, to name but a few of the top selling titles.
The Crossword Rewards Programme
For a nominal fee of Rs. 175 the customer can join the Crossword Rewards Programme and with each purchase they make they will receive rewards points. These points can be accumulated and redeemed against further online book purchases. This programme also includes free home delivery of online purchase, exclusive previews and an extended exchange period of 30 days.
Shipping and Delivery
Free shipping is offered to Indian customers who purchase over Rs. 300. All purchases under Rs. 300 will be charged a nominal fee of Rs. 30 for deliveries. Crossword employs the services of reputable and registered couriers to take care of their deliveries.
Utilising the Crossword Discounts
Firstly, add all the books you desire to your online basket and proceed to the checkout stage of the online purchase. Here you will need to punch the promotion code, into the online discount field provided and click the ‘apply’ button. This action will automatically reduce the purchase total by the full value of the discount. Complete the remaining checkout fields and wait for your quality reading material to arrive.
Crossword Returns and Exchanges
Crossword offers an easy 14-day returns and exchange policy. Any items that are received in a damaged state or the package has been tampered with can be returned for a complete exchange or refund. The consumer needs to contact the crossword.in customer care line whose number can be found within the website.
Written by Parvati Singh